Lasting quality, enduring safety

All Gold Star jewelry is made from 925 sterling silver and covered by a lifetime warranty against manufacturing defects.
A concrete commitment to offer you reliable, durable, and long-lasting products.

What the warranty covers

Certified material

We guarantee that every piece of jewelry is made from authentic 925 silver (S925) and maintains its characteristics over time.

Manufacturing defects

The warranty covers any structural problems not caused by use, including:

• Defective or malfunctioning clasps
• Failures or imperfections in solder joints
• Abnormal breakages under normal use conditions

How we intervene

If the defect is verified, we will:

• Provide free repair
  or
• Replace the product (subject to availability)

What is not covered

Improper use

• Breakages due to impacts, bending, or excessive pulling
• Damage caused by chemicals (perfumes, detergents, chlorine)

Normal wear and tear

• Scratches, marks, or dents from daily use
• Loss of the jewelry or its parts

Unauthorized modifications

• Repairs or alterations made by third parties

Important information

Oxidation is natural

925 silver can tarnish over time: this is a natural process and not a defect.
It can be easily removed with proper cleaning.

Every piece of jewelry is unique

Our products are crafted with artisanal care:
small variations or superficial micro-marks are part of their authenticity.

How to request assistance

To activate the warranty, you need to send:

• Clear photos or videos of the problem
• A brief description of the defect

Our team will quickly evaluate the request and guide you through the next steps.

Out-of-warranty repairs

If the damage is not covered by the warranty, we can still help you with:

• Paid repairs (when possible)
• A transparent quote before intervention

Our commitment

Every Gold Star piece of jewelry is designed to accompany you over time.
Our lifetime warranty is the confirmation of a choice based on quality, care, and trust.

Bracelets

To choose the ideal bracelet size, we recommend measuring your wrist circumference with a string, yarn, or tailor's tape measure.

Once you have the measurement, add between 1 and 2.5 cm depending on your preferred fit: tighter or looser. Generally, adding about 1.5 cm results in a balanced, comfortable, and well-proportioned fit.

Necklaces

Our necklaces are available in one size fits all, designed to offer the ideal fit in most cases.

For men (50 cm) and women (42 cm), the length is designed to rest naturally on the neck, enhancing the collarbone line and ensuring the right balance between comfort and style.

The result is a versatile necklace, perfect for everyday wear, both over and under clothing, without the need to choose between different sizes.